Refund Policy

We offer a 14 Day Money Back Guarantee on every product we offer. Please call customer service at 877-355-9500, to notify us of the return. Returns must must be received within 14 days of receipt of your item. Buyers are responsible for return shipping. Items over $50,000 are subject to a $250 restocking fee.

Refunds will post within 5 business days.

We guarantee authenticity 100%.

At Oakgem, we are constantly striving to provide our clients with stunning jewelry at the best price.
All items sold on Oakgem are guaranteed authentic.

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